SHIPPING

Philippines - Nationwide Delivery
Free Shipping on Orders Php 1,500 and above.

LOCATION METHOD     Delivery Rate*    *Delivery Period
Metro Manila Express  Php 80 1-3 days***
Next Day Delivery Php 150
Same Day Delivery  Php 250
Cash on Delivery Php 300
Outside Metro Manila Express   Php 150    2-4 days**

                              

*Valid for domestic shipping via Honest Bee & Cliqnship.
**Published rates are inclusive of fulfillment and handling fees.
***Based on delivery periods as published by Honest Bee and Cliqnship. Please note that counting begins from ship out date. Delivery periods are not guaranteed and exclude Sundays and Holidays. 

 

CLICK AND COLLECT 

  • If you live near any of the store branches, you may opt to settle your payment upon pick up after placing your order online

  • After placing your order online, we will send you an email or SMS stating that your package is ready for pick up

  • There will be no more shipping fee added to the total amount to be paid

  • Susto The Label is at #341 K2 Building Katipunan Ave. Loyola Heights Quezon City. Store hours is Monday to Sunday, 8:00 am to 8:00pm

Shipment Schedule
Packages are shipped out daily except on Sundays and Holidays. Shipment is scheduled day after payment confirmation.


Courier
All domestic shipments are handled by Honestbee & Cliqnship courier. 

**Provincial packages are forwarded to shipping partners such as LBC & Cliqnship

 

Tracking

We will send you live tracking notifications for your shipment.


Should you need assistance in tracking your package, please do not hesitate to contact us.

International Shipping
Currently not available.

 

Unfortunately, Susto will not be held liable for any lost, damaged, or unclaimed packages in transit. However, we will be willing to send a replacement under the returns process. For more information about the returns process, please check the Returns Policy tab or contact us through info@susto.co